ObsessLess Terms & Conditions
‍

‍Welcome to ObsessLess. We’re a health & wellness company based in the Netherlands, founded by individuals who have lived through OCD and wanted to create something different , something immediate, supportive, and rooted in experience. Our goal is to help people navigate obsessive-compulsive disorder using practical, accessible tools during the time they need it most: the wait before therapy.

ObsessLess (“ObsessLess,” “we,” “our,” or “us”) operates the ObsessLess app, associated websites, and all related services and support materials (collectively, the “Services”). We’re based in Amersfoort, Maanlander 47, the Netherlands and registered with the Dutch Chamber of Commerce under number KVK 82138524. Our VAT number is NL003645161B91.

You can reach us for support, legal notices, regulatory issues or questions at:
support@obsessless.com

We care about transparency, responsibility, and building something that makes a meaningful difference in people’s lives. That begins here, by helping you understand exactly who we are and what we offer.

1. What You're Signing Up For

1.1 Products and Services

ObsessLess provides digital tools designed to support individuals living with Obsessive-Compulsive Disorder (OCD). Our products include, without limitation, educational content, guided exposure exercises, self-reflection prompts, and AI-powered chat features that simulate techniques from established OCD treatments such as Exposure and Response Prevention (ERP), Acceptance and Commitment Therapy (ACT), and general cognitive strategies.

Our services include access to both free and paid functionality within the ObsessLess app, personalization of daily tasks and guidance, AI-generated feedback, and integration of self-help routines. All services are intended for general wellness and personal insight only. ObsessLess does not provide psychotherapy, medical care, or professional mental health services. Our app is not a substitute for diagnosis, treatment, or individualized therapy with a qualified healthcare provider.

You understand and agree that the services offered through ObsessLess are not clinical care and are not supervised by licensed therapists. We recommend that the app be used as a companion alongside , not instead of , professional support, wherever possible.

1.2 General Rules for Use or Access

(a) By downloading the ObsessLess app, creating an account, using the free or paid versions of the service, or otherwise interacting with our content, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations. In some cases, you may be asked to explicitly agree (e.g., tapping “I agree” before a subscription purchase). If you do not or cannot agree, you should not use the Services.

(b) These Terms, along with any purchase confirmation issued by Apple/Google or another approved marketplace, form the entire agreement between you and ObsessLess regarding your use of our Services. In specific cases, we may present additional terms (such as feature-specific terms or country-specific notices). Where additional terms apply, they are incorporated into these Terms and will take precedence if there is a conflict.

(c) Please ensure your device, operating system, and internet connection meet the minimum technical requirements before using ObsessLess. You are responsible for any mobile data or connectivity charges incurred while using the Services.

1.3 Changes to Terms

Obsessless reserves the right to change or update these Terms, or any other of our policies or practices, at any time. If a change to these Terms materially modifies your rights or obligations, we may notify you and require that you accept the modified Terms in order to continue to use the Products or Services. We may notify you of such changes via pop-up or push notifications within the Products or via email. If you continue to use the Products or Services after modification, you agree to abide by the modified Terms.

‍

2. Joining the ObsessLess Community

‍

2.1 Creating an Account

To use ObsessLess, you must create a personal account via our ObsessLess app. When signing up, you’ll be asked to provide some basic information , such as your name, email address, date of birth, and a password. You are responsible for maintaining the confidentiality of your login credentials and any actions taken using your account.

Each user may register only one account. You may not share, transfer, or sell your account to anyone else.

By creating an account, you confirm that:

• You are legally allowed to enter into a binding contract under your local laws
  
• The information you provide is accurate and up-to-date
  
• You will update your information if it changes
  
• Your use of the Services does not violate these Terms or any applicable laws

Some features of ObsessLess may only be available after subscription or completing onboarding.

2.2 Age Requirements

ObsessLess is intended for individuals who are 18 years of age or older.

• If you are 13 to 17 years old, you may only use ObsessLess with the supervision of a parent, legal guardian, or licensed mental health professional. By using the Services in this age group, you confirm that such supervision is in place.
  
• Children under 13 years old are not permitted to use ObsessLess under any circumstances.
  

If we learn that an account has been created by someone under 13, or without appropriate consent in the 13–17 range, we will terminate the account and remove any related data.

‍

2.3 Subscriptions & Purchases

You may have access to a free trial period of certain paid features (“Free Trial”). Each user is allowed only one Free Trial per subscription tier, unless explicitly stated otherwise. We reserve the right to determine your eligibility for a Free Trial at our discretion.

Free Trials automatically convert into a paid monthly, quarterly or annual subscription at the end of the trial period unless cancelled before the renewal date. You may disable automatic renewal at any time in accordance with the platform’s subscription settings.

(b) Automatically Renewing Subscriptions
Paid features are made available through a recurring subscription (“Subscription”). Subscription terms may be monthly, quarterly or annual. By activating a Subscription, you authorize the platform to charge all applicable fees and taxes at the beginning of each renewal period.

Unless cancelled, your Subscription will automatically renew at the end of each billing cycle. You may cancel at any time, and your Subscription will remain active until the end of the current term.

(c) Subscription Cancellation
You are responsible for cancelling your Subscription before it renews. We do not provide refunds for partial subscription periods, and cancelling a Subscription does not retroactively affect charges already incurred.

(d) Refunds and Withdrawal Rights
We do not issue refunds directly. All purchases are subject to the payment and refund policies of the platform through which you purchased your Subscription.

If you reside in the European Union or another jurisdiction with mandatory consumer protection laws, you may have the right to withdraw from your purchase within fourteen (14) days unless you began using the paid features during that time. In such cases, the right of withdrawal may be lost once access to paid services begins.

(e) Pricing and Changes
We reserve the right to change pricing for Subscriptions at any time. Any price changes will be communicated to you in advance, and you will have the opportunity to cancel before any such change takes effect. Prices include applicable taxes unless otherwise stated.

(f) Additional Limitations
Subscriptions are non-transferable and for personal, non-commercial use only. We do not currently support group plans, employer-sponsored access, bundles, or gift subscriptions.

(g) Taxes
All prices are shown in Euros (or your local currency) and include VAT where applicable. 

‍

3. Canceling Membership

3.1 Termination by ObsessLess

ObsessLess reserves the right to suspend or terminate your access to any part of our app, content, or services if we determine that you’ve violated these Terms , for example, by copying, downloading, or recording content without permission. This action may be taken immediately and without prior notice. If your account is terminated, you may be eligible for a partial refund of any prepaid subscription fees based on the remaining term. 

3.2 Cancellation by You

(a) You can cancel your subscription at any time. Monthly subscriptions will remain active until the end of the current billing cycle, and the same applies to annual subscriptions and quarterly subscriptions. To cancel, please reach out via email at support@obsessless.com or use the account settings within the app.

(b) If you subscribed through the Apple App Store, you’ll need to manage your subscription via your Apple ID settings by navigating to Settings > Apple ID > Subscriptions. For Google Play Store purchases, open the Play Store app and manage subscriptions under Payments & Subscriptions > Subscriptions. Subscription cancellations and renewals handled through Apple or Google are also subject to their respective terms and policies.

‍

4. Prohibited Use of the Products and Services

By using ObsessLess, you agree that you will not, under any circumstance:

(a) Copy, store, reproduce, transmit, modify, reverse-engineer, emulate, decompile, or disassemble any part of the Products or Services, or create derivative works from them.

(b) Use any content, feature, or function of the Services to build or train a competing app, AI, therapeutic tool, or software platform.

(c) Introduce or upload malicious software, viruses, or harmful code that could interfere with or disrupt the functionality of ObsessLess or its underlying systems.

(d) Interfere with or disrupt the servers, infrastructure, or networks connected to the Services, or attempt to bypass any security measures we have in place.

(e) Access or attempt to access ObsessLess using unauthorized methods, credentials, or devices, including through automated tools, scraping, or credential fraud.

(f) Circumvent geographic restrictions or technical limitations that may apply to specific content, features, or jurisdictions.

(g) Impersonate any individual or entity, or otherwise engage in fraudulent or misleading activity while using the Services.

(h) Harass, threaten, or abuse others through the platform, including the use of hate speech, discriminatory language, or offensive behavior related to identity, health, religion, or personal trauma.

(i) Use ObsessLess for any unlawful, defamatory, invasive, obscene, exploitative, or otherwise harmful purpose.

(j) Use the Services for research, evaluation, or benchmarking purposes without prior written consent from ObsessLess

(k) Resell, sublicense, rent, lease, or otherwise redistribute access to the Services to any third party, whether for commercial or non-commercial use.

(l) Infringe or violate the intellectual property, privacy, or other rights of any third party while using the Services.

(m) Attempt to do any of the above, or assist or enable others in doing so.

‍

We reserve the right to immediately suspend or terminate your access to the Services, without notice, if we reasonably believe you are in violation of this section or any other part of these Terms. Violating these rules may also constitute a criminal offense under applicable law. We may report such violations to the appropriate authorities and cooperate fully with law enforcement, including disclosing your identity if legally required. We further reserve the right to alert emergency services if, in our sole judgment, we believe you pose an imminent threat to yourself, to others, or to public safety.

‍

5. Matters of Ownership

‍

5.1 Copyright

(a) All materials provided within the ObsessLess app and services , including but not limited to AI-generated text, interface designs, written guides, exercises, visual elements, logos, structure, source code, and other intellectual property (“Materials”) , are the property of ObsessLess or its third-party licensors, unless otherwise stated.

Access to the Materials is granted under a limited, non-exclusive, non-transferable, and revocable license for your personal, non-commercial use only. You do not acquire any ownership rights by using the Services.

(b) You may not copy, store, reproduce, distribute, modify, translate, adapt, create derivative works of, publicly display, or otherwise exploit any part of the Materials, unless explicitly permitted under these Terms or with prior written consent from ObsessLess or the relevant rights holder.

(c) You may not download, extract, or repurpose any part of the Services , including AI-generated content or structured exercises , for redistribution, publication, automated scraping, or integration into other apps, services, or datasets without explicit permission.

(d) The ObsessLess app is not intended for commercial, promotional, or research use unless agreed to in writing. Commercial use , including ads, affiliate links, business analytics, or AI training , is strictly prohibited.

Any attempt to circumvent technical restrictions, misappropriate content, or misuse our Materials in violation of these Terms will result in immediate termination of access and may lead to legal action.

(e) Unauthorized use of the Services may violate EU copyright law, Dutch intellectual property legislation, and other applicable international regulations. ObsessLess and its licensors reserve the right to enforce these rights to the fullest extent of the law, including through civil or criminal proceedings where applicable.

‍

6. Availability of Products and Services

ObsessLess is designed to provide accessible, AI-powered support for managing obsessive-compulsive challenges. However, we do not guarantee uninterrupted access, flawless functionality, or that the Services will meet every individual expectation or need.

If a technical issue arises, please contact us at support@obsessless.com. We will investigate and, where appropriate, take steps to resolve the issue. In some cases, access to features or the entire platform may be temporarily restricted for maintenance, upgrades, or stability improvements.

You acknowledge that:

ObsessLess may occasionally be unavailable due to maintenance, unexpected outages, or infrastructure updates. Features, tools, or content may be modified, replaced, or discontinued at any time without prior notice. We reserve the right to update the Services automatically, including the underlying AI models, without user approval.

We are not liable for temporary unavailability or loss of access, provided these interruptions are within commercially reasonable bounds. Refunds or credits will only be issued in accordance with Section 3 and as required by applicable law.

ObsessLess does not provide clinical treatment or medical care. While your use of the Services may involve entering personal or mental health-related information (such as chat logs or journal entries), this data does not constitute a medical record, nor is it reviewed by licensed professionals. However, such information may be considered special category personal data under the GDPR, and will be processed in accordance with your explicit consent and our Privacy Policy.

You remain responsible for maintaining backups of any data you wish to keep. We may not retain your content after you delete your account or if your access is terminated.

‍

7. User Content & Community Features

ObsessLess may offer features where users can submit content, such as public comments, reflections, or contributions within a community space. This type of input is referred to as "User Content." It is separate from private data like journal entries, chat logs with the AI, or personal progress tracking, which remain confidential and are governed by our Privacy Policy.

By submitting User Content, you acknowledge that you are solely responsible for what you choose to share. You agree not to post anything that is unlawful, harmful, threatening, abusive, defamatory, obscene, hateful, or discriminatory. You also agree not to submit material that infringes upon the intellectual property, privacy, or data rights of others, and not to impersonate another person or misrepresent your identity in any way.

ObsessLess is not obligated to pre-screen or systematically monitor all User Content. However, we reserve the right to review, moderate, edit, or remove any submissions at our sole discretion, particularly if they are reported, violate these Terms, or we believe they may compromise the integrity, safety, or well-being of the ObsessLess community. In cases of repeated or serious violations, we may restrict or terminate your access to the community features altogether.

You understand that anything you post in public spaces within the app may be visible to others. Therefore, you should not submit content that you consider private or sensitive. While we do not claim ownership over your User Content, you grant ObsessLess a limited, non-exclusive license to host, display, and share your submitted content within the platform, solely for the purpose of operating and maintaining the community experience. We will never reuse, distribute, or commercialize your User Content for marketing or promotional purposes without your explicit, written consent.

By posting content, you confirm that you have the necessary rights to share it and that your submission does not violate any laws or agreements. You agree to indemnify ObsessLess against any claims or damages arising from the content you submit or from your interactions with others through our Services.

If you do not agree to these conditions, please do not use the community features of ObsessLess.

‍

8. Third-Party Services & Links

8.1 Third-Party Integrations

ObsessLess may rely on third-party services to deliver certain features of our Products, including but not limited to hosting, analytics, authentication, messaging, or AI functionality. For example, we may use services like Firebase, OpenAI, or other APIs to process or enhance your experience.

By using ObsessLess, you acknowledge that your data may be processed by such third parties as part of the Service. In these cases, their respective terms of service and privacy policies may apply in addition to ours. While we select partners carefully and aim for high standards of compliance, we do not control how these external services operate. Where required by law, we have entered into appropriate data processing agreements with such providers to ensure GDPR compliance.

We reserve the right to replace or update these third-party integrations at any time without prior notice.

8.2 External Links

The Products or Services may contain links to third-party websites or resources. These links are provided for convenience or informational purposes only. ObsessLess does not endorse or control the content, policies, or practices of any external sites, and we are not responsible for their availability, accuracy, legality, or safety.

Your use of third-party websites or tools is at your own risk. We encourage you to review the privacy and security policies of any external service before interacting with it.

8.3 Linking to ObsessLess

You may link to the homepage of ObsessLess (e.g. obsessless.com) in a way that is fair, legal, and does not damage our reputation or misrepresent your relationship with us. However, you must not create the impression of partnership, approval, or endorsement where none exists.

You may not frame our Services on another website or link to other parts of the app or platform without our explicit written consent. We reserve the right to withdraw linking permission at any time if we believe your site or use of our brand is misleading, harmful, or in violation of these Terms.

‍

9. Assumption of Risk

By using ObsessLess, you acknowledge and accept that the Products and Services provided are intended for educational and self-management purposes only. ObsessLess is not a medical device, does not provide therapy, and is not a substitute for professional mental health care.

ObsessLess does not offer diagnosis, treatment, or personalized clinical advice. The AI features, including guided ERP-style exercises, ACT-based reflections, journaling prompts, and chat functionality,are designed to help users better understand OCD-related challenges and apply evidence-informed techniques. However, they do not replace licensed therapy, and should not be interpreted as professional or clinical guidance.

If you are experiencing distress, are unsure about your mental health condition, or are seeking treatment, we strongly encourage you to consult with a qualified mental health professional. If you are in crisis or experiencing suicidal thoughts, contact local emergency services or a crisis line immediately. Do not rely on ObsessLess for urgent or life-saving support.

You agree that your use of the Products and Services is at your own discretion and risk. ObsessLess and its partners disclaim all liability related to:

Decisions made based on content or suggestions within the app. Any outcomes from engaging with the AI chatbot, exercises, or lessons. Interruptions in access or inaccuracies in content. Emotional distress triggered by exercises, prompts, or interactions

While some features in the app may guide users through techniques used in evidence-based therapies such as ERP, CBT, or ACT, ObsessLess is not a healthcare provider and does not guarantee clinical outcomes. You remain responsible for evaluating whether any action suggested within the app is appropriate for your personal situation, and should never delay, ignore, or discontinue professional care based on ObsessLess content.

If you are under the care of a therapist or physician, we recommend discussing your use of ObsessLess with them. By continuing to use the app, you acknowledge and agree to these terms.

‍

10. Warranties and Disclaimers

10.1 “As-Is” Use and Limitation of Warranties

The ObsessLess app, including all features, tools, content, and AI-generated responses, is provided “as is” and “as available.” ObsessLess makes no warranties or guarantees,express, implied, statutory, or otherwise,regarding the reliability, accuracy, availability, or suitability of the Services for any specific purpose. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, as well as any warranties that might arise from usage, custom, or trade.

You acknowledge and agree that your use of the app and its contents is entirely at your own risk. We cannot guarantee that the app will function without interruption, delay, error, or defect. We do not warrant that the content generated,whether by the AI chat, exercises, or educational modules,will be accurate, helpful, or appropriate in all situations. You are solely responsible for any decisions you make based on your use of the app and any consequences that may follow.

ObsessLess does not assume responsibility for any loss of data, disruption of service, technical errors, or damage to your device resulting from your use of the app. Where local law prohibits the exclusion of certain warranties, this section will apply only to the extent permitted, and your statutory rights as a consumer remain unaffected.

10.2 Not Medical Advice

ObsessLess is not a medical or mental healthcare provider, nor does it claim to be. The app offers educational content, AI-generated suggestions, and self-guided tools such as journaling prompts and ERP-inspired exercises. These are designed to support your personal understanding and management of OCD but are not intended to replace clinical diagnosis, psychological treatment, or professional mental health services.

Nothing in the app should be interpreted as medical advice. You agree not to rely on any information provided through the app as a substitute for consultation with a qualified healthcare provider. If you have a mental health condition or any uncertainty about your wellbeing, you should always seek help from a licensed professional. You accept full responsibility for how you choose to use the app, and you understand that ObsessLess is not liable for any emotional, psychological, or behavioral outcomes resulting from its use.

10.3 On AI-Generated Content

Parts of the ObsessLess app rely on artificial intelligence to provide personalized support and guide you through certain cognitive frameworks. While we design these AI systems with care and safety in mind, they operate based on probabilistic models and may occasionally provide inaccurate, incomplete, or inappropriate outputs. The AI does not possess clinical understanding or human judgment, and should not be perceived as a substitute for a therapist or healthcare professional. You agree that you will not treat any AI response as clinical advice, and you understand that ObsessLess is not liable for decisions made in reliance on AI-generated suggestions, lessons, or feedback. We encourage users to use critical judgment and, where needed, seek clarification or professional guidance.

‍

11. Electronic Communications Consent

By using the ObsessLess app, you consent to receiving electronic communications from us, including push notifications, email updates, and in-app messages. These communications may include service updates, security alerts, onboarding tips, content recommendations, or important information related to your account or subscription. We send these communications to ensure a smooth and personalized experience while using the app.

If you provide your phone number, you may also receive occasional SMS/text messages. These may include optional alerts, feature updates, or promotional offers. Standard carrier charges may apply. You can opt out at any time by replying “STOP” or contacting us directly.

You acknowledge that electronic communication is not always secure. While we limit the type and sensitivity of information transmitted via unencrypted email or notifications, we cannot guarantee full confidentiality during transmission or storage. For sensitive account matters, we recommend contacting us securely at support@obsessless.com.

By continuing to use ObsessLess, you agree that communication with us may primarily take place in electronic form and that such communication meets any legal requirement for written communication under applicable EU and Dutch law.

You may request a paper copy of any legally required communications by emailing us. You can also modify your communication preferences or withdraw consent by updating your settings in the app or contacting support@obsessless.com. Please note that opting out of essential service-related communications may limit your access to certain app functionalities.

We reserve the right to revise or discontinue our electronic communication practices. If we do so, we will notify you as required by applicable law.

‍

12. Copyright Complaints and Infringement Claims

ObsessLess respects the intellectual property rights of others and expects users of our app to do the same. You may not upload, distribute, or otherwise make available any content on or through the app that you do not have the legal right to use.

If you believe that any content available through ObsessLess infringes your copyright, please notify us at support@obsessless.com. Include:

• A description of the work you believe has been infringed
  
• Where it appears in the app
  
• Your contact information
  
• A good faith statement that you believe the use is unauthorized
  
• A declaration that the information you provide is accurate
  

Upon receiving a valid claim, we will review the request and take appropriate action, which may include content removal or account restriction.

‍

13. International Use

ObsessLess is based in the European Union and offers self-guided digital tools for mental health support, such as educational content, AI chat, and exposure-based exercises. These tools are intended to complement,not replace,professional mental health care.

Our services are not classified as medical devices and are not intended for the diagnosis, treatment, monitoring, or prevention of mental disorders. If you require medical treatment or are in crisis, please contact a licensed health professional or emergency services in your country.

Access to ObsessLess may be restricted in countries or jurisdictions where such tools are regulated as medical services or otherwise prohibited by law. By using the app, you confirm that doing so is legal in your country of residence.

‍

14. Dispute Resolution

We hope to resolve any concerns you may have without legal action. If you have an issue with the app or our services, please contact us first at support@obsessless.com and we’ll do our best to resolve it informally within 30 days.

If we are unable to reach a resolution, then,unless otherwise required by law,any disputes or claims arising out of or relating to these Terms, our Products, or Services will be governed by the laws of the Netherlands, and handled exclusively by the competent courts in Amersfoort, the Netherlands.

This clause does not restrict your rights under applicable consumer protection laws, including your right to bring claims before the competent court in your country of residence if required by EU law.

‍

15. General Terms

15.1 Assignment

ObsessLess may transfer its rights or obligations under these Terms to another company or individual if this does not materially impact your rights. You may not transfer your rights or obligations to anyone else without our written permission.

15.2 Indemnification

To the extent allowed by law, you agree to indemnify and hold harmless ObsessLess, its directors, team members, affiliates, and partners from any third-party claims, losses, damages, or legal fees arising from your misuse of the Products or Services, breach of these Terms, or violation of any third-party rights. We may assume control of our legal defense if needed, and you agree to cooperate.

15.3 Limitation of Liability

ObsessLess is not liable for any indirect, incidental, special, consequential, or punitive damages (such as lost profits, lost data, or reputational harm) arising out of your use or inability to use our Products and Services.
Where liability cannot be excluded, our total aggregate liability is limited to the amount you paid in the 12 months prior to the event,or €10,000, whichever is less.
Nothing in these Terms limits any rights or remedies you may have under applicable consumer law.

15.4 No Waiver

If we delay or fail to enforce any part of these Terms, that does not mean we waive our right to do so later.

15.5 Force Majeure

ObsessLess is not responsible for failure to perform or unavailability of Products or Services due to events outside our reasonable control (e.g., natural disasters, power outages, internet failures, or regulatory changes).

15.6 Notices

All notices to ObsessLess must be sent to: support@obsessless.com.
We may contact you at the email address linked to your account. Notices will be considered delivered once sent or posted.

15.7 Entire Agreement

These Terms (along with our Privacy Policy and any other referenced documents) make up the entire agreement between you and ObsessLess regarding our Products and Services. They replace any previous agreements or discussions.

15.8 Third Party Rights

Only you and ObsessLess have rights under these Terms. No third party has legal standing to enforce any part of this agreement.

15.9 Jurisdiction and Venue

All legal disputes must be brought before the courts of the Netherlands, unless otherwise required by EU consumer law. If you're a consumer residing in the EU, you may also bring claims in the courts of your country of residence, where applicable law provides that right.

15.10 Governing Law

These Terms are governed by the laws of the Netherlands, without regard to conflict of law rules, and in compliance with applicable EU consumer protection regulations.

15.11 Severability

If any part of these Terms is held invalid or unenforceable, the rest will remain in effect.

15.12 Privacy Policy Link

For full details on how we process your personal data, please see our Privacy Policy at https://obsessless.com/privacy-policy. That document forms part of these Terms.

15.13 Cookies & Tracking

Our website and help centre use functional cookies and, where you consent, analytics cookies. Detailed information and controls are provided in our Cookie Policy.

‍